Legal
Privacy Policy
Last updated: February 28, 2026
1. Information We Collect
When you use onReserve, we collect the following types of information:
- Personal Information: Name, email address, phone number, and profile photo when you create an account.
- Booking Information: Appointment details, service preferences, and booking history.
- Location Data: Your approximate location to show nearby salons and service providers.
- Usage Data: How you interact with our platform, including pages visited, features used, and search queries.
- Device Information: Browser type, operating system, device identifiers, and IP address.
2. How We Use Your Information
We use your information for the following purposes:
- To provide and maintain our booking platform and services.
- To process and manage your salon and wellness service appointments.
- To personalize your experience with relevant salon recommendations.
- To communicate with you about bookings, promotions, and platform updates.
- To improve our platform through analytics and user feedback.
- To ensure the security and integrity of our platform.
3. Information Sharing
We share your information only in the following circumstances:
- With Service Providers: We share your name, contact details, and booking information with the salons and professionals you book with.
- With Payment Processors: Payment information is shared with our secure payment processing partners.
- For Legal Compliance: When required by law, regulation, or legal process.
- With Your Consent: When you explicitly authorize us to share your information.
4. Data Security
We implement industry-standard security measures to protect your personal information, including encryption of data in transit and at rest, secure authentication protocols, and regular security audits. However, no method of electronic transmission or storage is 100% secure.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data at any time by contacting us at undefined.
6. Your Rights
You have the right to:
- Access, update, or delete your personal information.
- Opt out of marketing communications at any time.
- Request a copy of the data we hold about you.
- Withdraw consent for data processing where applicable.
7. Third-Party Services
Our platform may contain links to third-party websites and services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on our platform and updating the "Last Updated" date. Your continued use of onReserve after changes constitutes acceptance of the updated policy.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at undefined.